FAQs Archive - Collaborative Divorce Professionals

Q: There are too many internet services in my area. How do I choose?

Our experienced team knows the stress gained by having to choose which high speed internet service is best for your business, and that’s why we offer our own internet expert to help. Our liaison will assess your business needs, research the services in your area and help you pick the one that will benefit you both financially and service-wise.

Q: Can I choose my music on hold?

Yes, you will be able to choose from a wide selection of music for your company. Our experts can also increase your caller retention rate by working with you when deciding which music will best reflect your business and its needs. No more boring elevator music!

Q: What are add-ons and why do I need them?

Depending on the phone you choose, there are a number of phone system add-ons that your business can benefit from. Add-ons provide your company with the edge it needs to get a one-up on your competitors. Services include overhead paging, annunciators, night ringers, door cameras and access controls. Learn about each of these tools here .

Q: Why do I need an app on my smartphone to make business calls?

While it may seem redundant to have a phone system on your mobile telephone, it actually comes with a few additional features that will protect your privacy when handling business via a phone call. As well as protecting your private phone book, our app will provide you with a personal business phone number to use so you can keep your private number private.

Q: What’s the difference between a softphone and desk phone?

Softphones, also called unified communications , are software-based phone systems that allow businesses to receive and make phone calls via an internet connection. Having all the same benefits as a traditional phone, a softphone enables you to make business calls from any of your electronic devices, including your mobile phone, tablet and laptop. For more softphone benefits, click here .